Upon receipt of your request, we will check the availability of hotels, services and, if possible, make provisional bookings. To do this, we will need early notification of your flight details. Once we have agreed the itinerary and the price, and received your instruction to proceed, we will ask you to transfer a minimum 30% deposit of the total amount to our bank to cover our costs if you cancel thereafter. Upon receipt of your deposit, we will make firm bookings and confirm them to you.
For security need, http://lucotravel.com/ prefers your payment by the following methods:
1. Send money via Western Union
Please use our information hereunder:
First name : LUONG
Middle name (MUST HAVE) : XUAN
Last name : BUI
Address : 1157/4 Hoang Sa Street, Ward 5, Tan Binh District.
City : Ho Chi Minh, Vietnam
WhatsApp/Viber : +84 932 998 003
And send us the Money Transfer Control Number (MTCN) and secret code (if needed) after your sending money.
2. Bank transfer and Cash.
Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:
Receiver’s name : BUI XUAN LUONG
Receiver’s account number : 044 1000 728 503
Bank name : JOINT STOCK COMMERCIAL BANK FOR FOREIGN TRADE OF VIETNAM
Bank address : 198 TRAN QUANG KHAI STREET, HOAN KIEM DISTRICT, HA NOI, VIETNAM.
Bank swift code or Bank code for transfer: BFTVVNVX
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Beneficiary name : LUCO TRAVEL AND TRADE SERVICES COMPANY LIMITED
Beneficiary Account number : 1021 644 959
Bank name : JOINT STOCK COMMERCIAL BANK FOR FOREIGN TRADE OF VIETNAM
Bank address : 198 TRAN QUANG KHAI STREET, HOAN KIEM DISTRICT, HA NOI, VIETNAM.
Bank swift code or Bank code for transfer: BFTVVNVX
3. PAYPAL: Send money via PayPal
When you receive our proposal with quotation. In the email body, you will see a link, click on it you will be taken to the secure PAYPAL web site to make payment. If you are a PAYPAL member simply follow the usual system. If you are not a member it’s easy to join and it’s free!
If you already have a PayPal acount, please pay us directly to lucotravel@gmail.com after logging in your account at http://www.paypal.com
Note: When either PayPal or Luco Travel has reason to believe that the payment you made is fraudulent, we reserve the right to hold your bookings and require another method of payment.
4. CREDIT CARD: Visa, Master, Debit…
With this payment mode, you go ahead to pay online in our site when you choose the suitable tour for you. Or you can send an request email that you need to pay by card, then we will send a money request via paypal to your email for payment. Do not worry. It is easy to do it. Now you choose a way to pay: “pay with my credit card or debt card” – fill in country, card number, expiration types: mm – month and yy – year, CSC, telephone, email address. Then press “review and continue” button and press “pay now” button. In case your payment was not confirmed, you want to use another credit/debit card and retake the process.
5. Date Change – Payment & Cancellation Policy
5.1 Daily Tours:
- Pay 100% when booking tour.
- No fee for credit card (visa & master, American express) and PayPal payment .
- Change date for free (subject to availability of the specific components) but please announcing 2 days departure in advance.
- No fee for cancellation but please announcing 5 days departure in advance. Your deposit will be refunded to you within 15 working days. If we cancel, then your deposit will be immediately refunded to you in full recompense for any required or necessary cancellation by us.
5.2 Package Tours:
- Pay 30% deposit when booking tour. Full and final payment for the balance of your tour costs is payable 7 days prior to your tour commencing. This date will be clearly displayed on your itinerary and documentation.
- If making a reservation within 15 days of your tour commencement full payment is required upon confirmation of all your arrangements.
- We accept payment by Visa, Master Card, American Express and use a secure automated service provided by PayPal.
5.3 Travel services: Change date for free if available services but please announcing 15 days departure in advance.
5.4 Cancellation Policy:
- To cover our penalty to book your ticket with the airlines, your room with accommodations…so a small fee will apply if you cancel your travel 30 days before your travel date.
- You will lose your deposit plus any additional fees collected.
- If we cancel, then your deposit will be immediately refunded to you in full recompense for any required or necessary cancellation by us.
Have a great journey with Luco Travel !!!
